| what we do |
| |
is increase the probability of an effective
communication outcome |
| |
| what we know... |
| |
...is that different groups of people handle
information and
communication differently. Intervention Space can
understand this and provide clients with the intelligence |
| |
| the way we do it... |
| |
...is by dealing with peoples’ experience
rather than their
opinions and attitudes
...is by understanding what they do and why they do it
...is by learning the language of customers so our clients
can use the same language |
| |
| what we’re looking to discover is... |
| |
...how communication works in both transmission
and
reception modes
...how to get consistent meaning across to stakeholders with
different views
...how to build mutual recognition and shared understanding
with customers |
| |
| the outcome |
| |
will be that you can confidently communicate
in a way that’s
compatible with the mode of the recipient.
In other words, you’ll be able to |
